INVERT CONSULTING
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Wellington · New Zealand

Transformation assured.

Senior-led advisory for New Zealand organisations navigating AI adoption, programme delivery, and digital transformation — from the boardroom of Small to Medium size Businesses to the Business Transformation programme floor.

Email Chris directly
Trusted on nationally
significant programmes
Two service lines

One practice, two front doors.

Whether you're a business owner wondering where AI fits, or leading a transformation programme, the path into Invert is the same — direct, senior, and shaped to your context.

01 / SERVICE LINE

Consultancy

For organisations delivering complex programmes — programme and portfolio leadership, transformation advisory, and application testing at scale, grounded in two decades of NZ public sector experience.

  • Programme & portfolio management
  • Transformation advisory and quality assurance
  • Application testing — strategy to delivery
  • Engaged direct or via DIA Marketplace
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02 / SERVICE LINE

AI Launchpad

For business owners and leadership teams ready to see where AI fits — without the hype, without the procurement cycle, without committing to tools you don't yet understand.

  • Structured discovery workshop
  • AI opportunity report — Quick Wins, Strategic, Future
  • 6-month vision and phased roadmap
  • Structured, fixed-scope engagement
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Limited availability

Foundation cohort — first ten AI Launchpad clients.

Same structured delivery, full-quality output, preferential terms for early clients as the AI practice is established. Limited availability.

How we work

Three stages. No mystery.

Every engagement — whether a two-week AI Launchpad or a multi-year transformation programme — moves through the same three-stage shape.

01

Understand

A structured discovery of your business, your people, and what you're actually trying to achieve. No generic questionnaires.

02

Assess

A clear, prioritised view of opportunity and risk — specific to your context, reviewed by a senior consultant before you see it.

03

Deliver

Practical, outcome-based engagements — with the clarity of fixed fees and the discipline of senior-led delivery.

CH
About Invert

A senior-led NZ consultancy.

Invert Consulting is the practice of Chris Hourigan, Managing Director. Over two decades of delivery on some of New Zealand's largest public sector programmes — including Head of Testing for Inland Revenue's Business Transformation and Portfolio Lead for Open Banking.

Every recommendation is specific to the client. No boilerplate, no templates, no junior handoffs.

Listed on the NZ Government DIA Marketplace. Based in Wellington. Available NZ-wide and remote.

Service line 01

AI, made practical for your business.

A structured assessment that identifies where AI can save you time, reduce errors, and create capacity — starting this quarter, not next year.

What you get

A clear, prioritised view — not a sales pitch.

Every AI Launchpad produces the same shape of deliverable: a branded report with quick wins you can act on this month, strategic opportunities for the next six months, and a realistic view of what's further out.

01

Pre-engagement research

We arrive prepared — with a view of your business, your industry, and the AI landscape relevant to your context.

02

Discovery workshop

A structured conversation about your business, your people, your pain points, and where your time actually goes.

03

AI opportunity report

A branded report identifying Quick Wins, Strategic opportunities, and Future considerations — prioritised and specific.

04

Six-month vision

A clear picture of what good looks like six months from now, and the sequence of steps to get there.

05

Validation session

A second meeting to walk through the draft report, refine recommendations, and confirm next steps.

06

Final branded report

A polished, client-ready deliverable you can act on, share with your team, or take to your board.

Working with

Real Kiwi businesses, real outcomes.

The AI Launchpad is designed for New Zealand businesses navigating genuine operational pressure — not theoretical use cases. Here are two Invert is working with.

AI Launchpad · Wellington

ThermalFrame

Family-owned European uPVC window and door manufacturer · 30+ years

An owner-led Wellington business with a strong referral base, a custom quoting tool creating proposal bottlenecks, and an install process living largely in the owner's head. The Launchpad identified practical AI opportunities across customer communications, SOP extraction, install scheduling, and quoting — with the first quick wins deliverable in under eight weeks.

Success looks like being able to switch off — without the business falling over.
AI Launchpad

Chair Solutions

New Zealand specialist business

An owner-led NZ business working through where AI can meaningfully reduce admin overhead, sharpen customer-facing communications, and create capacity in the leadership team. The engagement follows the same structured Launchpad process — pre-engagement research, discovery workshop, prioritised opportunity report, and a six-month vision.

Practical, prioritised, and grounded in how the business actually runs.
Delivery process

Seven stages, two weeks.

A predictable, structured delivery path so you always know what's happening next.

01
Initial Engagement

Enquiry, scope, fit.

02
Pre-Assessment

Internal research.

03
Pre-Sales

Scope & offer selected.

04
Phase 1 Workshop

Discovery meeting.

05
Report Generation

Draft produced.

06
Phase 2 Validation

Client feedback.

07
Final Report

Delivered, ready to act.

Ready to see where AI fits?

Two to three weeks from first call to final report. Limited Foundation cohort availability for early clients.

Email Chris
Service line 02

Senior programme and transformation advisory.

Two decades of delivery on nationally significant NZ programmes — from Inland Revenue's Business Transformation to New Zealand's first public sector open banking market engagement.

Email Chris about your engagement
Capabilities

What we do, in practice.

Top-table advisory across three capability areas. Typically delivered by Chris directly; scaled through partner networks where the engagement requires it.

PM

Programme & Project Management

Planning, resourcing, governance, reporting, risk, stakeholder management, financials, and procurement of outcome-based services. Prince 2 and Agile adaptive.

TA

Transformation Advisory

Test strategy, operating model shifts, market engagement and RFP support, cross-government coordination, and executive reporting on delivery quality.

PD

Portfolio & Initiative Delivery

Concept-to-delivery leadership across complex initiatives — API integration, identity and access management, payment services, and open banking.

Featured engagements

Delivery, proven at scale.

A selection of nationally significant engagements from the last decade.

2015–2022
Inland Revenue
Head of Testing, Business Transformation
Established and led the enterprise test strategy across the Business Transformation programme — six releases, four stages, on time and under budget.
2022–2025
Inland Revenue
Portfolio Manager, Integrated Delivery
Led NZ's first public-sector open banking market engagement, plus Section 17L Payment Service Providers and IGA/PAM identity management delivery.
2023–2024
Fire and Emergency NZ
Testing & Programme Assurance
Independent advisory across enterprise test management, HRIS programme, and vendor governance. Coaching and mentoring of internal test leadership.
2023
Statistics New Zealand
Census 2023, External Testing QA
Provided external quality assurance over the testing programme for Census 2023, supporting a nationally significant delivery milestone.
Start a conversation

Not a form. A direct line.

Consultancy enquiries go straight to Chris. Typical response: same business day.

Chris Hourigan
Managing Director

chris@invertconsulting.co.nz
027 265 2990
Wellington, New Zealand
DIA Marketplace listing ↗
Service line 02 · specialist

Testing strategy, governance, and delivery at scale.

The testing discipline behind Inland Revenue's Business Transformation, Educational Payroll Upgrade, providing external assurance to Census 2023, Fire and Emergency NZ and Transpower. Listed on the DIA Marketplace under Digital Experience Professional Services.

Start a testing conversation
Competencies

Testing that supports delivery outcomes.

Top-table testing advisory across strategy, governance, and execution. Scaled through partner networks and managed services where the engagement requires it.

Test strategy development

Transformation-context test strategy covering phases, entry/exit, defect management, reporting.

Test governance & QA

Executive reporting on delivery quality, independent assurance, vendor oversight.

Test management & execution

Preparation, scheduling, execution, defect management across functional and non-functional scope.

Test automation

API, web, regression — scaled to support large external integration footprints.

Performance & load

Performance testing, load testing, and operational readiness for scaled delivery.

Procurement of testing services

Market engagement and procurement of outcome-based testing services and managed testing partners.

How we approach it

Senior-led. Outcome-based.

A single principle guides every testing engagement: testing exists to give leadership an independent, trustworthy view of delivery quality — and to do that at the lowest total overhead the context allows.

01

Strategy first

Every engagement starts with a fit-for-context test strategy — defining standards, phases, and criteria before execution begins.

02

Engage the business

Business resources are part of the test team, not a downstream check. Customer Interaction Testing is a core pattern.

03

Outcome-based services

Resource-augmentation models are replaced with outcome-based managed services — reducing overhead and improving predictability.

Testing engagements

Proven across nationally significant programmes.

Selected testing leadership engagements from the last decade.

2015–2022
Inland Revenue
Head of Testing, Business Transformation
Established enterprise test strategy. 150+ external partners integrated across 30+ APIs, 7000+ automated tests running at 2 FTE in the operational context.
Featured engagement
2011–2015
Inland Revenue
Programme Test Manager, Child Support Reform
Multi-hundred-million-dollar programme delivered to fixed-end-date legislative commitments.
Featured engagement
2023–2024
Fire and Emergency NZ
Testing & Programme Assurance
Independent review of enterprise test strategy, vendor governance, HRIS programme test approach, and automation direction.
Featured engagement
2023
Statistics New Zealand
Census 2023 — External Testing QA
External quality assurance over the testing programme for a nationally significant delivery milestone.
Featured engagement
2026–present
Education Payroll Limited
Testing Strategy & Quality Approach
Test strategy supporting the Education Payroll business case, applying lessons learned from Novopay. Parallel testing and co-existence focus.
Featured engagement

Need an independent view of quality?

Whether it's a new test strategy, a programme assurance review, or capability coaching — every engagement starts with a direct conversation.

About Invert

A senior-led New Zealand consultancy.

Invert Consulting helps organisations navigate complexity — from AI adoption for owner-led Kiwi businesses to nationally significant transformation programmes.

Managing Director

Chris Hourigan.

Two decades of delivery on some of New Zealand's largest public-sector programmes. Chris has led enterprise testing for Inland Revenue's Business Transformation and many other engagements, managed the portfolio that took NZ's first public sector open banking market engagement to market, and is currently supporting the market in Quality Assurance, Testing and AI services

Every recommendation is specific to the client. No boilerplate, no templates, no junior handoffs.

Invert Consulting was established to bring that same senior, outcome-based approach to two audiences at once — the Kiwi Small to Medium Sized Businesses looking at where AI fits, this is where the rubber is hitting the road in AI at the moment, and the enterprise programmes navigating complexity.

How we work

Five principles. No exceptions.

Every engagement — AI Launchpad, programme advisory, testing strategy — is shaped by the same five principles.

01

Senior-led

Every engagement is led by an experienced principal. No junior handoffs, no drift from the initial conversation.

02

Outcome-based

Fixed fees tied to deliverables. Time-and-materials billing is available but is not the default.

03

Open-source knowledge

We share learning openly where appropriate. NZ organisations benefit from shared knowledge, not duplicated effort.

04

Client-specific

Every recommendation is specific to the client. No templates, no generic playbooks applied without context.

05

Confidential by default

Client information is never shared across engagements.

Credentials

Listed, vetted, available NZ-wide.

NZ Government DIA Marketplace

Listed supplier — Consultancy and Professional Services, Digital Experience Professional Services (Project Management Services, Application Testing).

NZ Ministry of Justice criminal record checked

Personnel vetting in place. All client information treated as strictly confidential.

Wellington-based, available NZ-wide

Based in Wellington, with client engagements across Wellington, Auckland, and remotely NZ-wide. In-person or video as the engagement needs.

Transformation assured.

The shape of the conversation is always the same — direct, senior, and shaped to your context.

Start a conversation

Every engagement starts with a conversation.

Use the form below to enquire about an AI Launchpad, or email Chris directly for consultancy, programme advisory, or testing engagements.

Invert Consulting enquiry

Tell us what's on your plate.

A short form — enough to understand your business and what you'd want AI to help with. Chris will respond within one business day.

Direct to Chris

Consultancy, programme, or testing?

For consultancy, programme advisory, and testing engagements — go direct. Email or phone is the fastest route.

Phone 027 265 2990
Based Wellington, New Zealand

Your enquiry is confidential.

Your information is never shared across engagements. AI tools used in our work are configured to exclude client data from training.